Privacy Policy
04.06.2018Annalisa Mason

Our website address is

Our server is hosted by Netlify.

Personal data we collect, why we collect it and who we share it with

Webshop orders

The Coffee Collective save these personal data when you place an order in our webshop: Name, address, phone, e-mail address, IP address and the content of your order.

We need the name, address, phone, e-mail address and order content, because these data are necessary to deliver the order and inform you about the delivery. We register your IP address to validate your order and to avoid fraud in our webshop. We do not register your payment details since you enter those directly into the payment gateway Stripe.

We share your name, address, phone number, e-mail address and order content with the following companies:

  • PostNord for delivery inside Denmark, so that we can send the order to you.
  • DSV for deliveries outside Denmark, so that we can send the order to you. DSV share the data with their sub-contractors: FedEx, DHL, TNT and GLS depending on your chosen destination and delivery method.
  • Webshipper (shipping label creator) in order to create bookings with shipping partners and print shipping labels.
  • E-conomic (accounting program), so that we can do accounting for our webshop, for taxes etc.
  • Swell (e-commerce platform), so that we are able process the packing and shipping your orders and subscriptions.
  • FDA (Food & Drug Administration) for courier orders to USA, because coffee is food and we are therefore required to do so by law.


If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks.

How long do we retain your data

Your personal data are kept for five years, and are then deleted. We save your data for this period of time since we are required to do so by Danish law for our company tax documentation.

What rights do you have over your data

You have the right to be informed on which information we keep on you. If you believe that the information is incorrect, you have the right to get it corrected. In some cases we are required to delete your personal data, if you ask us to do so. For instance, if you personal data is no longer necessary for the purpose.

You can contact us if you believe that your personal data is processed in violation with the law. You can contact us at


Coffee Collective
Godthåbsvej 34B
2000 Frederiksberg

+45 60 15 15 25 (09.00-15.00)



Terms & Conditions
Privacy Policy
Inspection Report